Service & Repairs:
- Compcrete guarantees the highest standard of equipment and installations.
- Compcrete is ready to partner with you on your road to success
- A 24Hour technical response team available for repairs and servicing.
- Our customers enjoy the benefits of access to user-friendly products, backed by free technical support and expert training on all our products.
- Compcrete is committed to the completion of each project at the highest of standards, and doing it right first time.
- For every security systems requirement, from domestic to high-end commercial applications, Compcrete brings together leading technologies and best-in-class products to provide quality, cost-effective solutions.
- Compcrete strives to support improvements in Security Technology and make a positive difference in all our cliets lives by providing solutions that work.
All Equipment and/or parts sold/distributed by Compcrete CC is Covered by a 1 year limited warranty!
- If a product is found to be "DOA" (dead on arrival) it will be exchanged for a new unit
- If a product or part is faulty after 7 days the unit will be repaired
- If no manufacture date on product, proof of purchase will be required (e.g. invoice)
- The first 12 months from date of manufacture (not purchase), the unit will be repaired or exchanged for a like product
- For the remaining 12 months, there will be a charge to repair or replace the unit
The 1 year warranty does not include any damage caused by:
- Misuse, including incorrect voltage applied (burnt or lifted tracks);
- Careless handling;
- Acts of nature (including lightning);
- Power cables have been cut;
- Where repairs have been made by others; or
- Not installed according to manufacturer’s instructions and specifications.